Information We Collect

When you use our platform, we gather different types of information. Some you provide directly, while other data comes from how you interact with our site.

Personal Information You Provide

• Your name and email address when you sign up for courses or newsletters
• Payment details processed through secure third-party processors (we never store full credit card numbers)
• Phone numbers and mailing addresses when you request course materials or consultations
• Educational background and experience level to customize your learning path
• Feedback and communications you send us through forms or email

Automatically Collected Information

Our systems automatically log certain information when you visit our website. This helps us understand usage patterns and improve the platform.

• IP addresses and device identifiers
• Browser type, operating system, and screen resolution
• Pages you visit, time spent on each page, and click patterns
• Referral sources (how you found our site)
• Course progress, quiz results, and learning activity timestamps

How We Use Your Information

We use the data we collect for specific purposes that directly benefit your experience with our educational platform.

Data Sharing and Third Parties

We don't sell your personal information. However, we work with certain service providers to operate our platform effectively.

Service Providers We Work With

• Payment Processors: Stripe and PayPal handle payment transactions securely
• Email Services: We use email platforms to send course updates and communications
• Analytics Tools: Google Analytics helps us understand site usage (anonymized where possible)
• Cloud Hosting: Amazon Web Services stores course content and user data securely
• Customer Support: Help desk software tracks support requests and resolutions

All third-party providers sign agreements requiring them to protect your data and use it only for specified purposes. We conduct regular reviews to ensure compliance.

Legal Requirements

We may disclose your information if required by law, court order, or legal process. This includes responding to subpoenas or government requests. We'll notify you when legally permitted to do so.

Your Privacy Rights

Under various privacy laws, including the California Consumer Privacy Act (CCPA) and similar state regulations, you have specific rights regarding your personal data.

How to Exercise Your Rights

To make a request, email us at info@lp-scanner.com with "Privacy Request" in the subject line. We'll respond within 30 days and may need to verify your identity before processing certain requests.

You can also update most information directly in your account settings. For data deletion, please note that we keep certain records for legal compliance (tax records, transaction history) even after account closure.

Data Security Measures

Protecting your information is critical, especially given our focus on network security education. We implement multiple layers of protection.

• All data transmissions use industry-standard SSL/TLS encryption
• Passwords are hashed using bcrypt with individual salt values
• Database access is restricted to essential personnel with two-factor authentication
• Regular security audits and penetration testing by independent firms
• Automated backup systems with encrypted storage in multiple geographic locations
• Employee training on data handling and security best practices
• Incident response procedures with notification protocols

Despite our precautions, no system is completely secure. If we detect a breach affecting your data, we'll notify you within 72 hours and explain what happened and what we're doing about it.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.

Retention Periods

• Active Accounts: Data retained while your account remains active
• Course Records: Learning progress kept for 7 years after completion
• Payment Information: Transaction records stored for 7 years per tax regulations
• Support Communications: Kept for 3 years after resolution
• Marketing Data: Removed within 60 days of opt-out request

When we delete data, we ensure it's removed from active systems and backups according to our data lifecycle procedures. Some information may persist in archived backups for up to 90 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to make our platform work properly and understand how people use it. You have control over many of these.

Types of Cookies We Use

• Essential Cookies: Required for login, course access, and basic functionality (cannot be disabled)
• Analytics Cookies: Help us understand usage patterns and improve the platform
• Preference Cookies: Remember your settings and customization choices
• Marketing Cookies: Track effectiveness of our promotional campaigns

Most browsers let you block or delete cookies through settings. Be aware that disabling certain cookies may affect platform functionality. You'll still be able to browse course information, but features like progress tracking won't work properly.

Children's Privacy

Our platform is designed for adults and professionals. We don't knowingly collect information from anyone under 16 years old. If you're a parent and believe your child has provided us with personal data, contact us immediately and we'll delete it.

Our courses involve technical content related to network security and firewall configuration. These topics require a certain level of professional maturity and technical background.

International Data Transfers

LpScanner operates primarily in the United States. If you access our platform from outside the US, your information will be transferred to and processed in the United States where our servers are located.

The US may have different data protection laws than your home country. By using our services, you consent to the transfer of your information to the US. We implement appropriate safeguards to protect your data regardless of where it's processed.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on the platform.

The "Last Updated" date at the top shows when this policy was most recently revised. We encourage you to review it periodically. Continued use of our platform after changes take effect means you accept the updated policy.